Privacy Policy

Spanky’s Cheesesteak Factory Privacy Policy

At Spanky’s Cheesesteak Factory, we value your trust and are committed to protecting your personal information. This policy explains how we collect, use, and share your data.

Information Collection

We collect information:

When you visit our website, mobile app, or physical locationsWhen you place an order, make a purchase, or join our rewards programWhen you opt-in to receive SMS/MMS messages or emails from usWhen you interact with our social media accounts or participate in surveys

Information Collected

We may collect:

Contact information (name, email, phone number, address)Order and purchase historyPayment information (processed securely through third-party services)Location data (for delivery or in-store services)Preferences and interests (for personalized marketing)

Use of Information

We use your information:

To process orders and transactionsTo provide customer support and resolve issuesTo send promotional and transactional SMS/MMS messages and emails (with your consent)To improve our services, menu, and customer experience

SMS/MMS Messaging

By opting into our SMS/MMS program, you consent to receive:

Promotional messages (e.g., discounts, new menu items)Transactional messages (e.g., order confirmations, delivery updates)

Message Frequency

Message frequency may vary. You can opt-out by replying STOP.

Data Sharing

We share your information with:

Third-party services (e.g., payment processors, delivery partners)Affiliated companies (for marketing and operational purposes)

Data Security

We implement industry-standard security measures to protect your data, including encryption and secure servers.

Your Rights

You have the right:

To access and update your informationTo opt-out of SMS/MMS messages and emailsTo request data deletionTo withdraw consent for data processing

Contact Us

For questions or concerns:

Spanky’s Cheesesteak Factory

309 N State Rd 7

Margate, FL 33063

Phone: (954) 973-2170

Email: [email protected]

Hours:

Monday – Saturday: 11am – 10pm

Sunday: Noon – 9pm

Changes to This Policy

We reserve the right to update this policy. Changes will be posted here.

By using our services, you acknowledge you’ve read and agree to this policy.

A2P Disclosure

Our SMS/MMS program uses automated messaging technology. Message and data rates may apply. Consent is not a condition of purchase.

Opt-Out

Reply STOP to cancel messages.

Help:

(954) 973-2170